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05/16/2012 - New Online Merchandise Store

Firestone Metal Products is pleased to announce a new, branded-merchandise, online store. Now, you can shop online to purchase Firestone Metal Products branded clothing and merchandise. Visit the site directly at www.brandresourcecenter.com/firestonebp, or click the link on the Firestone Metal Products website, www.firestonemetal.com.

On your first visit to the new merchandise site you will need to register and create a profile. When you return to shop, your profile will contain your order history, allow you to save multiple shipping addresses, create “my favorites” and set reminders for placing future orders.

Additional features of the new site include: Firestone Metal Products

Search Features

  • Keyword search - type in the item name or category. You can also search by variable price points
  • Intuitive navigation - use the left rail banner to select “Apparel” or “Promotional” products

Customer Service

  • Click on “Live Text Chat Help” for an immediate response to your questions
  • Email and phone numbers are easily accessible

Inventory

  • Shows “current item availability” for each item in the item detail pageFirestone Metal Gear

Item display

  • Sort - choose to sort by product name or dollar value
  • Choose how many items you want to see on a page
  • Enlarge or zoom in on an image

Shopping Cart

  • Provides breakdown of item (per size and quantity)
  • Provides a total for the entire order

Checkout Process

  • Save your address for future use
  • Select the method of shipment that meets your shipment needs (Orders will ship out the following business day.)
  • Tax and freight is provided prior to submitting the order
  • Order number is provided after submitting the order
  • Order acknowledgement is sent to your email, along with tracking information and a credit card receipt

Shopping online is easy: simply login, select your desired items, add to cart and check out. All payments are made with a credit card: Visa, Master Card, American Express and Discover are accepted. All items are shipped by next business day.

Items are available and in stock now. Please take a few minutes to check out the new merchandise site, and visit periodically throughout the year for seasonal items and special promotions.

Thank you for your continued support of Firestone Metal Products. If you have any questions about the new apparel and accessories program, please call the BI Customer Care Group at 1-320-453-1650 or the Marketing Communications Department at 1-800-428-4442 ext. 57027. We hope you find the new site easy to use and navigate.

Sincerely,

Stacey Wolf
Marketing Specialist
Contractor Programs

 

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